Before delivery begins
Contact support immediately if you entered the wrong link or need to cancel. A full refund can be issued when the provider has not accepted or started the order.
Failed and partial orders
If the provider marks an order cancelled or cannot deliver the service, refund the undelivered portion to the original payment method. Processing times depend on the payment provider.
Completed orders
Completed digital services are generally non-refundable. A later change in platform reach, ranking, or audience behavior does not make a delivered order eligible for a refund.
Refill coverage
Packages marked with refill coverage can be reviewed during the stated period. The target must remain public, and no overlapping provider order should be active. A refill request is not a refund request.
Requesting help
Email hello@getsocialcurrent.com with your order number, the target URL, and a short description of the issue. We will review provider records before deciding eligibility.